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Shaadionline's Terms and Conditions


PAYMENT

All payments are in advance, by bank transfer. Cash payments will attract bank cash handling charges and these will be of your account and will need to be paid before release of goods.

No Cheque payments: You agree not to make payment by cheque. If payment has been made by cheque no goods will be released.
The original order will be cancelled immediately.

Credit card payments: We do not accept credit card payments. You may pay using your credit card through your bank, the Internet or ATM by doing a "credit card transfer" from your linked account.

SHIPPING AND HANDLING

1. FREE shipping to a street address or Post office counter throughout major cities in South Africa.
2. Once order has been placed and FULL payment has been cleared in our bank accounts, you will receive your delivery within 14 – 21 days , depending on custom jurisdictions, which is sometimes beyond our control.
3. We will always endeavour to deliver within the specified time frame.
4. Once the parcel has been dispatched , we will issue a tracking number via e-mail to you,.
5. The parcel can then be tracked by you during transit.
6. DOOR TO DOOR DELIVERY: Please ensure that someone is available to receive and sign for the parcel , if you go for this option.
7. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.
8. DOOR TO COUNTER: The parcel will be delivered to your nearest post office and will have to be collected once you receive the collection slip.
9. Please CHECK that the parcel has not been tampered with in any way , before signing the receipt of acceptance.

RETURNS, REFUNDS

1. While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors.
2. We trust that you will take this into consideration when placing your order. We wish to ascertain and verify that every customer purchasing an outfit from Shaadionline Sarees, is aware of the above.
3. NO RETURNS will be allowed on the the above basis.
4. DEFECTS: The parcel has to be opened within 24 hrs of receipt and any form of defects must be reported via e-mail, accompanied by a picture of the defect within 24 hours.
5. Complaints received after this time frame will not be entertained.
6. Credit notes will be issued equal to the amount paid for the item, in the case of a defect.
7. All returns must be in the original packaging with all labels intact.






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Contact : Pritha
Cell : +27 72 645 3098 (Whatsapp)
Email : pritha@shaadionline.co.za


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